We are recruiting for a service technician. This position is based in Central Florida, with the service vehicle based just south of downtown Orlando.
The primary responsibility will be to travel to our customers' various locations within a 100-mile radius of Orlando to calibrate and repair their weighing and physical therapy equipment. You’ll also be able to perform equipment installations, electrical configuration through software menus, and various forms of maintenance on weighing and physical therapy devices.
You will also get experience acting as a sales representative to document the customer's needs and then work closely with our office staff to generate quotations for additional service and new equipment sales.
Normal work hours are 8:00 a.m. to 5:00 p.m., but they vary depending on the customer’s requirements (we are a 24-7 service provider). Flexible scheduling is available, such as working four days at 10 hours a day if that is preferable.
The career trajectory for this role would be to move into a senior service technician role, taking on more diagnostic or even programming tasks as industry knowledge is achieved in 1-3 years. Within 3-5 years, the potential to move into a service management or branch management role as the company grows would be ideal.
We will provide all of the tools for the job.
What you will need to be successful
- A clean driving record (you will be required to consent to an MVD check)
- The ability to travel freely between Monday-Friday overnights less than 10% typically
- A willingness to work on weekends for emergency requests, using a rotating schedule with the rest of the team
- Endurance to work earlier or later than normal work hours, with the occasional possibility of 10+ hours of overtime per week but not typical
- Great communication skills both for written work documentation, emails, and verbal customer interactions
Other Items you can Learn on the Job
- A thoughtful, detail-oriented approach to service work
- Mechanically inclined and with an intuition on how things are assembled
- The ability to problem-solve and troubleshoot logical diagnostics procedures
- Ability to use an electrical multimeter and hand tools
- Highly creative and autonomous
- Ability to lift 50 lbs. repeatedly throughout the day and sometimes up to 70 pounds as needed